Privacy policy

Last Updated: December 4, 2025

Mijndokters Technologies B.V. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at www.mijndokters.com (the “Website”) or use our contact form. We are a company registered in the Netherlands under number 92308635, with our registered office in Amsterdam, Netherlands. This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

1. Data Controller

1.1 Mijndokters Technologies B.V. is the data controller responsible for your personal data. You can contact us at office@mijndokters.com and hrenssen@straight-it.nl.

2. Personal Data We Collect

2.1 We may collect the following personal data when you use the Website:

  • Contact Form: Name, email address, and message content you provide when submitting an inquiry.
  • Technical Data: IP address, browser type, and device information (collected automatically when you visit, if applicable).

2.2 We do not collect sensitive data beyond what is necessary for the purposes outlined below unless voluntarily provided by you in the contact form.

3. How We Use Your Data

3.1 We process your personal data for the following purposes:

  • To respond to inquiries submitted via the contact form.
  • To maintain and improve the Website’s functionality (e.g., analyzing technical data, if applicable).
  • To comply with legal obligations under Dutch and EU law.

3.2 Our legal basis for processing is:

  • Legitimate Interest (GDPR Article 6(1)(f)): Responding to your inquiries and ensuring the Website operates effectively.
  • Consent (GDPR Article 6(1)(a)): If you voluntarily provide additional data or if we use cookies (see Section 6, if applicable).

4. Data Sharing and Transfers

4.1 We do not sell or share your personal data with third parties except:

  • With service providers (e.g., hosting or email providers) acting as processors under strict confidentiality agreements.
  • When required by law or to protect our rights.

4.2 Your data is processed within the European Economic Area (EEA). 

5. Data Retention

5.1 We retain your personal data only as long as necessary:

  • Contact form data: For 6 months after your inquiry is resolved, unless longer retention is legally required.
  • Technical data: For up to 12 months, if collected, for Website maintenance purposes.

5.2 Data is deleted securely once the retention period expires.

6. Cookies and Tracking

6.1 Our Website uses cookies and similar technologies to ensure it functions properly, to remember your preferences, and to analyse how visitors use the site. These cookies may be set by us or by third-party providers such as Google Analytics and Calendly.

6.2 Types of cookies we use include:

  • Strictly Necessary / Functional Cookies
    These are required for the basic operation of the Website and to provide requested services, for example:

    • Remembering your chosen language and basic site preferences.

    • Enabling the appointment scheduling feature (Calendly) to function correctly.

  • Analytics / Performance Cookies (Google Analytics)
    These cookies help us understand how visitors use our Website (for example, which pages are visited and how long visitors stay). We use this information in aggregate form to improve the Website. Where required by law, these cookies are only activated after you have given your consent via our cookie banner.

  • Calendly Cookies
    When you use our scheduling tool (Calendly), additional cookies may be placed to enable and improve the booking process and to collect statistics about the use of this feature. More information about Calendly’s use of cookies is available in their privacy notice at calendly.com/legal/privacy-notice.

6.3 Consent and Cookie Management
When you first visit our Website, you are presented with a cookie banner that allows you to accept or reject non-essential cookies (such as analytics cookies) and to manage your preferences. You can change or withdraw your consent at any time via the cookie settings on our Website, or by adjusting your browser settings to block or delete cookies.

If you choose to reject analytics or other non-essential cookies, the Website will continue to function, but certain features (such as embedded scheduling or analytics-based improvements) may not be available or may function with reduced capability.

7. Rights under the GDPR

7.1 Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit how we process your data.
  • Objection: Object to processing based on legitimate interest.
  • Portability: Receive your data in a structured format.

7.2 To exercise these rights, contact our DPO at hrenssen@straight-it.nl. We will respond within one month, as required by GDPR.

7.3 You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

8. Data Security

8.1 We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or alteration.

8.2 However, no online system is fully secure, and we cannot guarantee absolute protection against all risks

9. Third-Party Links

9.1 The Website may include links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. Changes to This Policy

10.1 We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Please check back regularly.

11. Contact Us

11.1 For questions or concerns about this Privacy Policy, contact us at office@mijndokters.com or hrenssen@straight-it.nl.